Privacy Policy

This Privacy Policy explains how Capitol Crossing Warriors Tenants Association (“we,” “us,” or “our”) collects, uses, and discloses your information as a member or supporter of our tenants association.

By participating in our activities or using our services, you agree to the terms of this Privacy Policy.

Information Collection and Use

When you join our tenant’s association or participate in our events, we may collect personal information, such as your name, address, email address, phone number, and unit number.

We use this information to communicate with you, provide services, and improve our programs.

Consent to Receive Communications

By providing your phone number, you consent to receive calls, faxes, and text, picture, and voice messages from us for:

Transactional Purposes

Notifying you about transactions, such as membership confirmations, event registrations, and meeting reminders.

Account Updates

Informing you about changes to your membership, such as password resets and updates to your contact information.

Marketing and Promotions

Sending you information about our activities, campaigns, and fundraising efforts.

Customer Service

Providing you with assistance, answering your questions, and addressing your concerns.

Surveys and Feedback

Requesting your feedback, opinions, and suggestions to improve our programs and services.

Alerts and Notifications

Sending you important alerts or notifications, such as emergency information, governing policy and rule updates, and event and meeting notices.

You can opt out of receiving these communications anytime by contacting us.

Payments

We accept payments through PayPal and Stripe.

When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

For more details, refer to the PayPal Privacy Statement and the Stripe Privacy Policy.

Information Sharing

We do not share your personal information with third parties without your consent, except as required by law or as necessary to provide our programs and services.

We may collect and share aggregated and anonymized information for analytical purposes.

Analytics and Advertising

We use Google Analytics and Microsoft Clarity to collect information about the usage of our website to improve our programs and services.

Google Analytics

Google Analytics collects your IP address but not your name or other identifying information.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser.

For more details, refer to the Google Privacy Policy.

Microsoft Clarity

Microsoft Clarity and Microsoft Advertising use cookies to track site usage, popularity of services, and user activity for site optimization, security, and advertising.

For more information, visit the Microsoft Privacy Statement.

These tools collect data such as how often users visit, what pages they view, and their interactions with our site.

This information helps us optimize our site, enhance user experience, and for advertising purposes.

Data is collected using cookies and other tracking technologies, capturing behavioral metrics, heatmaps, and session replays.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please feel free to contact us.